Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you use the Platform, we collect the following types of personal information:

• Academic Information: Educational qualifications, GPA, completion year, study gaps
• English Proficiency Scores: Test type (PTE/IELTS/TOEFL), overall score, lowest band score
• Course and Institution Details: Desired course, target university/institution
• Financial Information: Available funds in NPR, fund source (loan/savings/family/scholarship), seasoning period
• Contact Information: Email address, name (if account features are implemented)
• Referral Data: We collect information about the users you refer and who referred you to track ranking boosts and program performance
• Public Rank: If you choose to share your referral link or rank on social media, your "Waitlist Position" and "Success Score Category" may be visible to the public

1.2 Automatically Collected Information

When you access the Platform, we may automatically collect:

• Usage Data: Pages visited, time spent, interaction patterns, audit history
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking Technologies: Browser storage, session data

1.3 Information from Third Parties

We may receive information from third-party services such as:

• Analytics Providers: Anonymous usage statistics and performance metrics

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To conduct visa compliance audits, generate risk assessments, and provide document recommendations
• Improve Platform: To analyze usage patterns, enhance user experience, and optimize audit algorithms
• Communication: To send audit results, platform updates, and respond to inquiries
• Security and Fraud Prevention: To detect and prevent fraudulent activity, unauthorized access, or policy violations
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Research and Analytics: To conduct anonymized research on visa application trends and success factors
• Waitlist Management: To calculate and display your position in the audit queue relative to other users
• Referral Tracking: To attribute "Rank Boosts" to your account when your invited friends join the platform

3. Data Storage and Retention

4. How We Share Your Information

We do NOT sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We only share data with our service providers and their data handling is governed by their privacy policy
• Legal Obligations: We may disclose information if required by law, court order, or government request, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Aggregated Data: We may share anonymized, aggregated data for research or marketing purposes. This data cannot identify you personally
• Waitlist Transparency: We may display anonymized ranking leaderboards (e.g., "Student #412") to foster community engagement. No full names or sensitive financial data will be displayed on public leaderboards

5. Third-Party AI Processing

6. Data Security

We implement reasonable security measures to protect your information, including:

• Encryption: HTTPS encryption for all data transmission
• Access Controls: Restricted access to personal data on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Cookies and Tracking Technologies

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request a machine-readable copy of your data
• Opt-Out: Opt out of marketing communications (if applicable)

To exercise these rights, please contact us at admin@bestforstudies.com. We will respond within 30 days.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than your own. These countries may have different data protection laws. By using the Platform, you consent to such transfers.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Delete your personal information
• Opt out of the sale of personal information (we do not sell personal information)

To exercise these rights, contact us at admin@bestforstudies.com with "California Privacy Request" in the subject line.

12. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to access, rectification, erasure, and restriction of processing
• Right to data portability
• Right to object to processing and withdraw consent

Contact admin@bestforstudies.com to exercise your GDPR rights. You also have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Platform with an updated "Effective Date." Continued use of the Platform after changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: